Terms & Conditions

Welcome to totebag.us.com. By accessing this website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

This website is operated by totebag.us.com (“we,” “our,” or “us”). By using our website, you confirm that you are at least 18 years old or using it under supervision.

2. Products & Accuracy

We strive to provide accurate product descriptions and images. However, we do not guarantee that all product details, colors, or prices are completely error-free.

3. Orders & Acceptance

  • All orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order at any time

  • Once an order is placed, you agree to provide accurate and complete information

4. Payment Terms

  • Payment must be made at checkout using available payment methods

  • All transactions are processed securely

  • We do not store your payment details

5. Shipping & Delivery

  • We ship internationally

  • Delivery time may vary depending on your location

  • We are not responsible for delays caused by courier services or customs

⚠️ Once the product is marked as “Delivered” by the courier, it is considered successfully completed.

6. Returns & Refund Policy

  • Returns are only accepted for damaged or incorrect items

  • Customers must contact us within 3 days of delivery

  • Items must be unused and in original condition

❌ We do NOT accept refunds after successful delivery
❌ Change of mind is not eligible for refund

7. Chargeback & Fraud Protection (VERY IMPORTANT)

  • By placing an order, you agree not to initiate unjustified chargebacks

  • If a chargeback is filed after successful delivery, it will be considered fraudulent activity

We reserve the right to:

  • Provide delivery proof to payment providers

  • Report the incident to relevant authorities

  • Take legal action if necessary

8. Customer Responsibility

Customers are responsible for:

  • Providing correct shipping address

  • Receiving the package at delivery

  • Paying any customs duties or taxes (if applicable)

9. Intellectual Property

All content on this website (images, logos, text) is our property and may not be copied or used without permission.

10. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages

  • Loss caused by delays or third-party services

11. Governing Law

These Terms shall be governed by the laws of Pakistan.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website means you accept those changes.

13. Contact Us

If you have any questions, please contact us at:

thetotebagus@gmail.com
 

By placing an order on our website, you agree to all the above Terms & Conditions.